Cart (0)
RARA Demerara Shake 7 oz
RARA Date Shake 7 oz
Add a discount code
Estimated total
Your cart is empty
Some products on our store are sold as subscriptions or pre-orders. This policy explains how each purchase option works, how you can change or cancel them, and what to expect.
When you purchase a product on subscription, you authorize RARA Real Sugar LLC to automatically charge your saved payment method on the recurring schedule you select at checkout — for example, every 30, 60, or 90 days — at the then-current product price, plus applicable taxes and shipping, until you cancel.
You can pause, skip, swap products, adjust the frequency, or cancel your subscription at any time through your account dashboard or by emailing support@getrara.com.
To avoid being charged for an upcoming order, your change, pause, or cancellation must be received before the billing cutoff shown in your account. Orders that have already been processed cannot be stopped but may be covered under our Refund Policy if they arrive damaged, defective, or incorrect.
We will notify you by email before any material change to subscription pricing, frequency, or terms, in accordance with applicable auto-renewal laws, including those of California, New York, and Oregon. You may cancel at any time if you do not wish to continue at the new price.
If a subscription payment fails, we will attempt to charge the card again over several days. If payment cannot be collected, the subscription will be paused until you update your payment method.
From time to time, we offer products for pre-order — typically new flavors, limited drops, or items where demand exceeds immediate inventory. Pre-ordering lets you reserve a product before it is available to ship.
When you place a pre-order, you are entering a binding purchase agreement. Your payment method will be charged in full at the time you place the order, not when the product ships. This reserves your unit and allows us to plan production and fulfillment accurately.
The expected ship window is clearly displayed on the product page and in your order confirmation email. Ship windows are estimates based on our best information at the time of order; actual ship dates may vary slightly. We will send you a shipping confirmation email with a tracking number when your order leaves the fulfillment hub.
If the expected ship window moves by more than 7 days, we will notify you by email with:
This practice is consistent with the U.S. Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule.
You may cancel a pre-order and receive a full refund to your original payment method at any time before the order is handed to the shipping carrier. To cancel, email support@getrara.com with your order number. Once a pre-order has been fulfilled and handed to the carrier, it is treated as a shipped order and governed by our Refund Policy.
Because pre-orders are placed in advance of production or final packaging, the product you receive may differ in limited ways from what is shown on the product page at the time of order, including but not limited to:
The core product — what it is, what it's made of, and how it tastes — will match what was advertised. If a material change to the product formulation, size, or price occurs after you place your pre-order, we will notify you by email and offer the option to cancel for a full refund.
If your order contains both pre-order and in-stock items, the entire order will ship together when the pre-order item is ready, unless we note otherwise at checkout. If you would like in-stock items shipped immediately, please place a separate order for them.
We do not currently offer a "try before you buy" purchase option. If this changes, this policy will be updated to reflect the terms.
Questions about subscriptions or pre-orders can be sent to support@getrara.com. We respond within 2 business days.
